Arrow Glass and Mirror of Austin, Texas, has achieved North American Contractor Certification (NACC).
“We are always looking for ways to improve. NACC allowed us to get outside expert perspective on our processes relative to industry best practices,” says Joseph Rynders, president and CEO of Arrow. “We have seen immediate quality improvements. Having more robust quality processes and procedures allows us to cut down on waste and deliver more consistently. As a result, our customers will see even better products and service.”
He adds, “NACC offered a great suite of collaborative sessions that allowed our team to learn the NACC requirements and guided our planning and implementation.”.
Glazing contractors can earn the NACC credential in one or more of six operational categories based on the company’s focus of work. Arrow earned NACC in five categories: interior and entry systems, building envelope low-rise, building envelope high-rise, guardrails and service work.
Arrow is the fifth company in Texas and the 39th North America to attain the credential.